Duty of Candour Report

All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future.

An important part of this duty is that we provide an annual report about the duty of candour in our services. This short report describes how Loirston Nursery has operated the duty of candour during the time between 1st of January 2021 and 31st of January 2022. We hope you find this report useful.

About Loirston Nursery;

Loirston Nursery offer 1140 hours of care per year for children aged between 3 and 5 years. We offer AM/PM or 2 and a half day sessions. We provide a range of activities to support children’s development in their early years.

How many incidents applied where Duty of Candour applies;

In the year 2020/21 there have been no incidents within Loirston Nursery where Duty of Candour applied. See details below.

Type of unexpected or unintended IncidentNumber of times this happened
Someone has died0  
Someone has permanently less bodily, sensory, motor, physiologic or intellectual functions0
Someone’s treatment has in creased because of harm0
The structure of someones body changes because of harm0
Someone’s life expectancy becomes shorter because of harm0
Someone’s sensory, motor or intellectual functions is impaired for 28 days or more0
Type of unexpected or unintended incidentNumber of times this happened
Someone experienced pain or psychological harm for 28 days or more0
A person needed health treatment in order to prevent them dying0
A person needed health treatment in order to prevent other injury0
  1. To what extent did we follow the duty of candour procedure?

No action was required.

  • Information on policies and procedures

Where something happens that triggers the duty of candour, our staff would report this to the Aberdeen Childcare Services manager who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to Care Inspectorate. When an incident has happened the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future.

All new staff learn about duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as people who use care and their families. We have occupational welfare support in place for our staff if they have been affected by duty of candour.

Where parents or children are affected by a duty of candour, we have arrangements in place to provide welfare support as necessary.

  • What has changed as a result?

No changes were required during this period.

  • Other Information

The Duty of Candour has helped us to remember that people who use care have the right to know when things go badly, as well as when they go well.

As required, we have submitted this report to the Care Inspectorate but in the spirit of openness, we have a copy available in the setting for parents to view as well as on the Loirston School Blog.

If you would like more information, please contact the settings registered manager on:

Rebecca Watt (Headteacher)

Loirston School

Loirston Avenue


AB12 3HE

Telephone – 01224 897686

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